jeta96 Privacy Policy

1. Identity of the Data Controller

1.1 jeta96 (referred to in this Policy as "jeta96", "we", "us", or "our") operates the online casino and sports betting platform accessible at https://jeta96.vip (the "Platform"). jeta96 acts as the data controller in respect of personal data collected through the Platform.

1.2 Questions or requests relating to this Privacy Policy or to your personal data may be directed to our support team. Contact email: [email protected] (plain text — not a clickable link).

2. Legal Basis for Processing

2.1 jeta96 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform our contractual obligations to you, including creating and maintaining your account, processing deposits and withdrawals, and delivering the games and betting services you request.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and offshore gaming licensing obligations.
• Legitimate interests: Processing carried out for jeta96's legitimate business interests, including fraud prevention, network security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your own rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — for example, sending you promotional communications and marketing materials about bonuses, new games, and seasonal offers.

3. How We Use Your Personal Data

3.1 Account Management. We use your identity and contact data to create and maintain your player account, verify your identity, authenticate your login sessions, and communicate important account-related information such as transaction confirmations, password reset requests, and security alerts.

3.2 Payment Processing. Financial data is used exclusively to facilitate deposits and withdrawals via your chosen payment method — bKash, Nagad, Rocket, Upay, Visa, Mastercard, or a supported bank. jeta96 does not store full payment card numbers; card data is tokenised by our payment processors.

3.3 Fraud Prevention and Security. Technical data and usage data are analysed by our automated security systems to detect and prevent fraudulent activity, money laundering, multiple account registrations, bonus abuse, and unauthorised access to player accounts.

3.4 Regulatory Compliance. jeta96 is required by its offshore operating licence and applicable international AML standards to verify the identity of all players, monitor transactions for suspicious activity, and maintain records of player activity for defined retention periods.

3.5 Responsible Gaming. Behavioural and usage data is monitored to identify patterns that may indicate problem gambling. This monitoring enables jeta96 to proactively offer responsible gaming tools, enforce player-requested limits, and intervene where necessary in accordance with our duty of care obligations.

3.6 Marketing and Promotions. Where you have consented to receive marketing communications, we may use your contact data and usage data to send you personalised promotional emails or in-platform notifications about bonuses, new game releases, seasonal promotions (such as Eid, Pohela Boishakh, or BPL season offers), and loyalty rewards. You may withdraw your marketing consent at any time by contacting support.

3.7 Platform Improvement. Aggregated and anonymised usage data is used to understand how players interact with the Platform, identify areas for improvement, test new features, and optimise the overall user experience.

4. Cookies and Tracking Technologies

4.1 The jeta96 Platform uses cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies to operate core platform functionality, analyse player behaviour, maintain session security, and support fraud detection systems.

4.2 The following categories of cookies are used on the Platform:

• Strictly necessary cookies: Essential to the operation of the Platform. These enable functions such as login session persistence, secure page navigation, and shopping cart-equivalent bet slip functionality. These cookies cannot be disabled.
• Analytics cookies: Used to collect aggregate statistical information about how players navigate and use the Platform. The data collected is anonymised and used solely for platform improvement purposes.
• Security cookies: Used by our fraud detection and AML monitoring systems to identify suspicious login patterns, device anomalies, and potentially fraudulent account activity.
• Preference cookies: Store your Platform preferences such as language settings, game category filters, and display options to enhance your experience on return visits.

4.3 You may manage or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may impair Platform functionality or prevent you from accessing certain features.

5. Sharing Your Personal Data

5.1 jeta96 does not sell your personal data to any third party. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — to process your deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC and AML compliance partners who assist in verifying player identity and screening against regulatory watchlists.
• Game software providers: Licensed game studios (including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) who may receive limited technical data necessary to deliver their games via the Platform.
• IT and hosting providers: Cloud infrastructure and server hosting partners who process data on jeta96's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory direction, jeta96 may disclose personal data to the relevant competent authority.

5.2 Any third party that receives personal data from jeta96 is contractually required to process that data only for the specified purpose and to maintain appropriate technical and organisational security measures.

6. International Data Transfers

6.1 jeta96 operates as an offshore platform and some of your personal data may be transferred to, stored, or processed in countries outside Bangladesh. Where such transfers occur, jeta96 ensures that appropriate safeguards are in place — including data processing agreements incorporating standard contractual clauses or equivalent protections — to ensure that your data receives a level of protection consistent with internationally recognised data protection principles.

7. Data Retention

7.1 jeta96 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Specific retention periods are as follows:

• Account data: Retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with AML record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• KYC/identity documents: Retained for a minimum of 5 years following account closure or the conclusion of any related regulatory investigation, whichever is later.
• Support communications: Retained for 2 years from the date of the last communication, or longer if the communication relates to an unresolved dispute.
• Marketing preferences: Retained until you withdraw your consent or request deletion.

7.2 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

8. Your Rights

8.1 Subject to applicable law and any overriding legal obligations, you hold the following rights in respect of your personal data held by jeta96:

• Right of access: You may request a copy of the personal data jeta96 holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
• Right to restriction of processing: You may request that jeta96 restricts processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
• Right to data portability: You may request that personal data you have provided to jeta96 be transmitted to you or to another controller in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing carried out on the basis of legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

8.2 To exercise any of the above rights, please contact jeta96 support at [email protected]. We will respond to all valid requests within 30 days. Complex requests may require up to 90 days; we will notify you if an extension is required.

9. Security of Personal Data

9.1 jeta96 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to: SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security audits and penetration testing, and automated intrusion detection systems.

9.2 While jeta96 takes all reasonable steps to protect your data, no method of electronic transmission or storage is entirely immune to risk. In the event of a personal data breach that poses a risk to your rights and freedoms, jeta96 will notify affected players without undue delay and will take all appropriate steps to contain and remediate the breach.

10. Children's Privacy

10.1 The jeta96 Platform is strictly intended for adults aged 21 and above. jeta96 does not knowingly collect personal data from individuals under the age of 21. If jeta96 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be permanently closed.

10.2 If you have reason to believe that a minor has registered an account or submitted personal data on the Platform, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

11.1 jeta96 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to registered players via email or via an in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.

11.2 Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and may request account closure by contacting support.

12. Contact and Complaints

12.1 For any privacy-related enquiry, data subject rights request, or complaint regarding jeta96's handling of your personal data, please contact our support team. Email: [email protected] (plain text only — this address is not a clickable link).

12.2 jeta96 is committed to resolving all privacy complaints promptly and fairly. If you are not satisfied with our response to your complaint, you may have the right to lodge a complaint with a relevant supervisory authority in your jurisdiction.